Choose Your Support Services

Remote Support

Standard

Our experts will answer all your questions and help solve issues

Professional

Our support team is available with hands-on assistance

24/7 managed service

Support features

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  • Cloud Operations
  • 24/7 support
  • Support upgrades/updates
  • Dedicated support engineers
  • Support channels
  • Response times
  • Critical
  • High
  • Medium
  • Low
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Standard

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  • Web, Email, Slack
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  • 4 business hours
  • 8 business hours
  • Next business day
  • Next business day
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Professional

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  • Web, Email, Slack, Phone
  •  
  • 2 business hours
  • 4 business hours
  • 8 business hours
  • Next business day
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Popular

Premium

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  • Web, Email, Slack, Phone
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  • 15 minutes
  • 4 business hours
  • 8 business hours
  • Next businss day
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Onboarding Services

Setup & Installation

We’ll help you to setup Otomi with a custom configuration based on your requirements on a Kubernetes cluster in your cloud of choice to help you get started with Otomi and reach your goals faster. Contact us for more information.

DevOps Workshop

During an in-depth workshop designed especially for DevOps teams, we’ll learn you everything there is to know about Otomi. The workshops consists out of theoretical and a hands-on part. Contact us for more details.